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Terms of Service

Last updated: April 30, 2026

1. Agreement to Terms

By accessing or using the Scalr website at scalr.com, or by engaging our advertising services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, clients, and others who access or use our services.

2. Services

Scalr provides paid social media advertising services, primarily on Facebook and Instagram (Meta platforms). Our services may include:

  • Campaign strategy and setup
  • Audience research and targeting
  • Ad creative and copywriting
  • Campaign management and optimisation
  • Performance reporting and analytics

The specific scope of services for each client will be outlined in a separate service agreement or proposal.

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your business and advertising goals
  • Grant necessary access to your Meta Business Manager, ad accounts, and relevant pages
  • Ensure your business, products, and services comply with Meta's advertising policies
  • Communicate any changes to your business, offer, or goals in a timely manner
  • Pay all agreed fees on time as outlined in your service agreement

4. Ad Spend & Budget

Ad spend is paid directly to Meta (Facebook/Instagram) through your ad account. Scalr does not hold or control your ad spend budget. You are solely responsible for monitoring and funding your ad account. Scalr's management fees are separate from your ad spend.

5. Results & Performance

While Scalr employs best practices and data-driven strategies, we cannot guarantee specific results, including but not limited to: a specific return on ad spend (ROAS), a specific cost per lead (CPL), or a specific revenue outcome. Advertising performance is subject to many factors outside our control, including market conditions, platform algorithm changes, and the quality of your offer and landing pages.

6. Intellectual Property

Any ad creatives, copy, strategies, or materials produced by Scalr for your campaigns remain the property of the client upon full payment of all invoices. Scalr retains the right to reference completed work in its portfolio unless the client requests otherwise in writing.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of the engagement. This includes but is not limited to business strategies, financial data, customer information, and campaign performance data.

8. Termination

Either party may terminate the service agreement with written notice as outlined in the individual service agreement. Upon termination, Scalr will return access to all client-owned accounts and assets. Outstanding invoices remain due and payable.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Scalr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or revenue, arising from your use of our services or any actions taken by Meta or other third-party platforms.

Scalr's total liability to you for any claim arising from our services shall not exceed the total fees paid by you to Scalr in the three months preceding the claim.

10. Meta Platform Compliance

All advertising campaigns are subject to Meta's advertising policies and community standards. Scalr is not responsible for ad disapprovals, account restrictions, or bans resulting from the client's business, products, or prior account history. We will always flag potential policy concerns before running campaigns.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to update these terms at any time. We will notify active clients of any material changes. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact

For questions about these Terms of Service, please contact us:

  • Email: scalr303@gmail.com
  • Location: Denver, Colorado, United States
Scalr.

Performance-driven paid social for brands that are serious about scaling. Facebook & Instagram ads that fill your pipeline and grow your revenue.

scalr303@gmail.com

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